Terms and Conditions for Florage
Last Updated: June 2026
Welcome to Florage. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting, browsing, or placing an order through Florage, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Products and Services
Florage specializes in the sale and delivery of fresh flowers, bouquets, floral arrangements, and related gift items. We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, due to seasonal availability and natural variations in flowers, the final product may differ slightly from the images shown.
3. Ordering and Payments
All orders placed through Florage are subject to acceptance and availability. Once an order is confirmed, customers are responsible for providing accurate delivery and contact information.
Payments must be completed through the payment methods available on our website. Florage reserves the right to cancel or refuse any order if payment cannot be verified or if fraudulent activity is suspected.
4. Delivery Policy
We aim to deliver flowers and gifts within the specified delivery timeframe. However, delays may occur due to weather conditions, traffic, public holidays, or other circumstances beyond our control.
Customers must ensure that the recipient’s address and contact details are correct. Florage is not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer
5. Cancellation and Refunds
Orders may be canceled before preparation or dispatch. Once flowers have been arranged or shipped, cancellation requests may not be accepted.
Refunds will be considered in cases of damaged products, incorrect deliveries, or service-related issues. Customers should contact our support team within 24 hours of receiving the order and provide relevant details or photographs if required.